How Often Should I Hear from My Attorney? Communication Expectations with a Boutique Law Firm

When you’re dealing with a legal matter—whether it’s a personal injury, wrongful death, or an insurance dispute—knowing what to expect from your attorney can bring peace of mind. One of the most common questions clients ask is: How often should I hear from my attorney? The answer can depend on many factors, but there are some general guidelines that can help you understand what’s reasonable, and why working with a boutique law firm like The Law Offices of Kenneth G. Egan in Las Cruces, NM, can make a difference in your experience.

What’s a Normal Communication Schedule with an Attorney?

The frequency of communication with your attorney will vary based on the type and stage of your case. For example, during the initial stages—such as gathering information, filing paperwork, and beginning negotiations—you may hear from your attorney more frequently, sometimes weekly or even several times a week if your case is moving quickly. As your case progresses, there may be periods of waiting for responses from the court or opposing parties. During these times, it’s normal for communication to slow down, but you should still expect a check-in every few weeks or at least once a month.

It’s important to know that a lull in communication doesn’t necessarily mean your case is being neglected. Legal processes can involve long stretches of waiting, but your attorney should always let you know what to expect and be available to answer your questions. If you’re ever unsure about what’s happening, don’t hesitate to reach out. 

The Boutique Law Firm Advantage: Personalized Communication

One of the key benefits of working with a boutique law firm like The Law Offices of Kenneth G. Egan is the level of personal attention you receive. At larger firms, clients sometimes feel like just another case number, with communication routed through paralegals or assistants. At The Law Offices of Kenneth G. Egan, our smaller size allows us to offer:

  • Direct access to your attorney: You’ll know who is handling your case and can reach out directly with questions or concerns.
  • Faster response times: With a manageable caseload, our attorneys can respond promptly, often within one or two business days.
  • Proactive updates: We strive to keep you informed about important developments, so you’re never left wondering about the status of your case.

This personalized approach not only helps build trust but also ensures that you feel supported and understood throughout your legal journey. 

Further Reading: 5 Tips for Finding the Right Personal Injury Lawyer

Setting Expectations: How to Foster Good Communication With Your Attorney

Discuss communication preferences early: At your first meeting, ask your attorney how often you should expect updates and what method of communication works best for both of you.

  • Be proactive: If you haven’t heard from your attorney and are concerned, don’t hesitate to send a quick email or make a call. Good attorneys welcome your questions.
  • Understand your case timeline: Every case is unique, and your attorney should explain when major updates are likely to happen and why there may be periods of waiting.

A strong attorney-client relationship is built on trust, transparency, and regular communication. 

Further Reading: Traits The Best Lawyers Should Have

Move Your Case Forward with Confidence

So, how often should you hear from your attorney? While there’s no one-size-fits-all answer, you should expect regular updates, prompt responses to your questions, and a clear explanation of what’s happening with your case. At The Law Offices of Kenneth G. Egan, our boutique approach means you’ll always have a direct line to your attorney and the personal attention you deserve. We’re here as a resource to help you navigate your legal journey with confidence and clarity.